Albert Salib he was amazing he help me get me the car I love thank you so so much I really appreciate you . I will make sure I will send him all my family and friends, if you looking for a car make sure you go to Albert Salib

Read at DealerRater

I purchased a GLS550 from MB of Massapequa. I was not local and depended on the salesperson (and sales manager) to accurately describe the vehicle. I asked both the sales person and manager if there were any cosmetic defects and they assured me the car was in near perfect shape except a "small scuff" on one wheel. I had the vehicle shipped to my location and upon receiving the vehicle there were several items not disclosed in regards to the cosmetic condition of the vehicle. One of the wheels entire surface had been apparently scrubbed with an SOS ... Read More

Full review text opened.

DealerRater - Jun 14, 2025

I purchased a GLS550 from MB of Massapequa. I was not local and depended on the salesperson (and sales manager) to accurately describe the vehicle. I asked both the sales person and manager if there were any cosmetic defects and they assured me the car was in near perfect shape except a "small scuff" on one wheel. I had the vehicle shipped to my location and upon receiving the vehicle there were several items not disclosed in regards to the cosmetic condition of the vehicle. One of the wheels entire surface had been apparently scrubbed with an SOS pad or something similarly abrasive. Two other of the wheels were very badly scuffed. The track pad for controlling the radio and other functions had a small crack in the middle of the trackpad. The drivers side arm rest had many small cuts or abrasions that had been concealed with some kind of black leather polish. These items should have been disclosed as they would have been a no go for the price that I paid for the vehicle. The purchase was a several days long process and I communicated at least a dozen times with the salesperson and manager and neither informed me of the defects. The cosmetic defects will be rather expensive make right otherwise when I trade or sell the vehicle these defects will surely negatively impact the value of the vehicle. Get it together MB of Massapequa! Treat your out of state buyers with honesty and integrity.

Read at DealerRater

I wanted to take a moment to share my recent experience at your service center. I have always appreciated the quality of service provided here, particularly under the management of my original service manager, who consistently treated me with respect and professionalism. Unfortunately, my recent interaction with the new service manager was disappointing. I felt that she lacked interest in assisting me, which was evident in her demeanor. This experience was particularly disheartening as I was seeking support for an issue with my EQS 580 and was hopeful for a resolution. Given this experience, I have decided to transition my business ... Read More

Full review text opened.

DealerRater - May 16, 2025

I wanted to take a moment to share my recent experience at your service center. I have always appreciated the quality of service provided here, particularly under the management of my original service manager, who consistently treated me with respect and professionalism. Unfortunately, my recent interaction with the new service manager was disappointing. I felt that she lacked interest in assisting me, which was evident in her demeanor. This experience was particularly disheartening as I was seeking support for an issue with my EQS 580 and was hopeful for a resolution. Given this experience, I have decided to transition my business to a different Mercedes dealership, where I feel I will receive the level of service I expect.

Read at DealerRater

The dealership / sales team are great to deal with. Extremely professional . Every one lived up to their commitments

Read at DealerRater

I feel Mercedes Benz of Massapequa goes the extra mile when it comes to their customers.

Read at DealerRater