I would have give it a 5 star for price , professionalism and courtesy as mat is the go to guy for price that will knock out any competition and my sales rep was Paul a completely professional distinguished gentleman who even placed my PBA sticker on my new stunning GLC Coupe however never a reason not to have my vehicle on just over a quarter of a tank as well as never a reason when purchasing a Mercedes vehicle to be given a second key that I need to be configured With the vehicle as someone stole the original key from ...
The service was fast, easy and professional. Everyone was so helpful and nice, they even gave me a ride home, Brendan Sullivan explained everything and it was so easy to talk to him, very nice and professional young man
I would just like to say that William Mecca of Mercedes of Massapequa did a great job explaining the car thoroughly of what the car can do the safety features inside and out. He gave me the better price of any other dealership. The process was very quick no haggling and gave me the bottom line price. They made the deal work quick, had the car prepped and showed me a great feature that Mercedes does with the Mercedes app auto starting the car locking the doors. I would recommend Mercedes of Massapequa with their staff great job!!
I just leased a GLC 300 from Oliver. He is a terrific salesman and a pleasure to work with. He is honest, knowledgeable and will work hard to make a deal that you will be very happy with. Massapequa Mercedes is an outstanding dealership with superb customer service and satisfaction. It is a five star operation. In addition there is a young man called Christian who prepared our car for delivery. He also is a pleasure to work with and super knowledgeable about every model car they sell. I don't think there is anything about any model that Christian doesn't know ...
Marc Kimmel was an absolute pleasure to work with. He is a fantastic man. We felt very comfortable with him. His focus was on our needs the entire time. He never pressured us, instead the opposite. He wanted to set us up with the vehicle that would meet all our needs. A wonderful experience! If we need another vehicle in the future we will definitely be asking for Marc.
Very good experience. Salesman Kriss was very accommodating and a great communicator. Stayed in touch but not pushy. Did what was need to get me comfortable with the purchase.
Mercedes of Massapequa: Attentive, personalized and professional service from John Kunar! Went above and beyond expectations in his effort to repair and service my S550. Highly recommended. We plan to purchase our next Mercedes-Benz from this dealership primarily due to our positive service experience.
Very helpful, took care of the problem quickly.