Customer Testimonials
Best dealership experience ever, they sent complete videos of inspection and repairs needed. Quick service and extremely friendly
The service Department is excellent. Dwayne Mc Crea, our service advisor, is a pleasure to deal with. He is truly an assset to your organization. Everyone from the young man who took our car to the guy who switched the loaner car to our car is a pleasure to deal with. We love how Mercedes treats us.
Excellent sales and service relations experience. Between Kwang Choi and George Murdock I couldn’t ask for more. Thank you.
One of the BEST dealerships around! Always a great experience, will definitely recommend to all.
Service was excellent from the young man that greeted me upon arrival to my departure. Ms Vivian was exceptional. Everything was explained and I felt comfortable. Service was quick. I would definitely recommend.
Very courteous and attentive service ! They make sure you feel welcomed . They are on top of their game !
Noah Roth was once again a pleasure to deal with. I was interested in building a car but there were no build dates available in the foreseeable future. Noah knew what I was looking for and called me when a car came in that was almost identical to my build. The pickup process was extremely easy, and I couldn't be happier with my new car. I recommend going to see Noah if you are interested in a new or used car from MB Massapequa.
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She got me a good deal and made it so easy and quick process for me, the best!
I had a great experience at Mercedes-Benz of Massapequa. Noah Roth was a pleasure to work with. He was very knowledgeable and cared about helping me check all the boxes to find my perfect car while also staying within my budget. I highly recommend Noah if you’re looking for a Mercedes, he’s the best! Thanks Noah!
Very professional and knowledgeable . Rietsa was the best! I would highly recommend her and Massapequa Mercedes for your next purchase or lease .
I'm happy with the cars on display. They are brand new and ready to buy. I'm sure everyone would enjoy this experience.
Great staff, very clean, very friendly, Organized, very helpful, team work, get the job done in less time that I expected.
I just bought my second car from MB of Massapequa. Just like the first time, the experience was terrific! Nelson answered all the questions I had, was responsive and guided me the whole way! Oliver was also fantastic! If you’re looking for a quality car, I highly recommend visiting this MB dealership!
Always great customer service. Everyone very friendly and helpful. Charlie G always takes great care of me and I love that my car comes back washed and cleaned every time. Good Customer service!
First time purchasing a Mercedes Benz, great experience. Michael and staff were a pleasure to work with. Highly recommend!
Excellent experience purchasing new work van
We had a great experience buying the new GLA. Marc Kimmel was easy to work with, listened, and answered all of our questions. Eric Walker was also knowledgeable, friendly and thorough when going over the features of the car, and Dolores was professional and knowledgeable when going over the finances. All the employees we came in contact with were friendly and welcoming.
Albert is a first-rate sales guy. Helpful and attentive. Will use him again next time.
This guy never uses the word « no »! Excellent service and very quick service. Had my van back with major recall in less than 24h.)
Excellent service and dealer Brought my Mercedes GLA250 in for annual inspection and was completed in less than the time I was told. Everyone one at dealership was friendly and professional. Car was washed before I left and everything went smooth from making appointment to drop off and then pick up Thank you John Mcguire
Excellent service and Customer Service Kwang is an Outstanding Representative for Mercedes Benz. Thank You
Easiest dealership to do business with. Always helpful and very friendly. I purchased my car from them new and they continue to service it.
Great service great costumer service prompt and kind I could not ask for more Definitely would recommend if in need
Thank you Mercedes Benz of Massapequa, especially Fritz for his outstanding professionalism and making my car buying experience stress-free. Fritz was very courteous, friendly and honest, I really appreciate it since it’s difficult to find a trustworthy salesmen. Keep up the good work! I’ll definitely buy from MB in Massapequa again!
I always hated car shopping. Then we came to Mercedes-Benz of Massapequa and it was such a smooth process and headache free. We worked with Erick and he was the best. Everyone we dealt with was so helpful. From picking out the car, to paperwork and showing us all the features of the car, everyone was great. We can’t thank you all enough for making the process easy, not to mention, I absolutely love my new car. Thank you again!
Jay Latteri was professional in every way got the job done and got me back on the road as fast as possible
fast and efficient service!!!
Thank you for making car shopping stress free for me. We dealt with Eric and a few others as well, everyone was so great and helpful in making sure I had picked the car I loved. I absolutely love my car and so glad we came here. Thank you Eric and the rest of the staff who helped make it easy! Happy new year!
Fritz was great, he handled my transaction remotely initially then once I made my way to the dealership it was a smooth seamless transaction.
I had great experience with Albert, he took care of me, excellent customer services. I recommend him
Noah was fantastic and wonderful to work with. After much trouble with the paperwork, he was determined and resilient to make sure we would get the vehicle we wanted, while being within our budget. Hats off to him!
One of the best car buying experiences I’ve ever had. Honest, Kind, & seamless. Fritz is one of a kind. If you get the opportunity to buy a car I recommend you buy from Fritz.
Took care of our issues right away, everyone was friendly and knowledgeable. Paul and Jay are always very helpful.
The staff here have a way of making you feel at home. They are down to earth and friendly and don’t use pressure tactics to make you buy. I would highly recommend this Mercedes dealership over others.
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I had most wonderful experience buying a car. Michael Lebhar the salesman was most helpful. All what I was promised was given and more. I never felt so comfortable buying a car. I would trust Mercedes of Massapequa totally! Dolores pater explained to the details all my financial and all of my paperwork was done fast and reliable, thank you Matt and everybody in Mercedes of Massapequa
I love this dealership's service department. I have been with them since 2008. I am a loyal Merceders-Benz customer. Dwayne McCrae is my service person. Very professional, honest and accommodating. I am disabled and he is very accommodating to my disabilities. He makes sure the car is serviced correct and checks everything. He crosses the T's and dots all the I's for me. He is very kind and responsive. I live out East and the other dealerships have not been so nice to me, regarding my disability and they also have charged me for tires that should have ...
I was very impressed with both MB of Massapequa and Fritz Jean. The process could not have been more simple than Fritz made it. Dealing with him is always a pleasure. I look forward to continuing our professional relationship.
I have purchased and serviced numerous MB’s at this dealership for over 10 years. My experience has always been impeccable. In particular, Vivian Keshtgar has been awesome. She’s extremely knowledgeable and very professional. She’s a pleasure to work with as well. Would definitely recommend this dealership and particularly Vivian without any hesitation.
What an incredibly WONDERFUL and POSTIVE A+++ experience I had at Mercedes-Benz of Massapequa and I truly owe it all to your sales professional Erick Batista. Car shopping can be extremely stressful and sometimes car dealerships have bad reputations for playing games and gimmicks. Your dealership was absolutely wonderful and took away all of my anxiety and stress of buying a car. From the beginning, I inquired about a car. Erick was extremely kind, knowledgeable, professional and truly an MB expert. It’s clear he is very good at what he does. He made the buying process seamless he is ...
Just purchased our e450. Noah was knowledgeable, patient, and very responsive. He helped us find the perfect car!
Fifth Benz purchase in the last 2 years from Massapequa. Nelson took care of everything as usual. Best around. Will be back for a G Wagon soon
Very attentive. So glad they were able to find what I was looking for. Smooth transaction. Definitely would come back to this dealer.
Charles (Charlie) Graf is a professional, knowledgeable, and courteous. He was very busy, and allowed me to bring my car without an appointment. Upon arrival the receiving team at the bay was informed Charlie was the representative in charge, they led me to a waiting area. A female housekeeper helped me make a cup of hot cocoa. Soon Charlie came to say Hello, listened to my concerns, researched the problem with the technician, and informed me the repair was covered under the warranty! Charlie ensured a loaner was available to facilitate my needs. I appreciate Charlie and his team.
Extremely professional, warm and welcoming. Staff was responsive to customer needs, always a pleasure to deal with. Knowledgeable of Mercedes-Benz products and reassuring.
Vivian provides great service to her customers. Mercedes Benz of Massapequa is a great location for us
Buying/Leasing a car used to cause me great stress. That is until I met Fritz Jean. I have worked with Fritz for more than 20 years now. Each experience has been stress-free AND enjoyable. Fritz is an easy going gentleman who is knowledgeable and shows genuine care for his clients. It has been a pleasure working with him.
I’ve been shopping around for my C300 and comparing prices with other dealerships (Huntington, Rallye, and Smithtown), but when I contacted your dealership and spoke to your sales rep Albert Salib, who was professional, patient, and accommodating, I was convinced and bought my car from him today. I highly recommend your dealership and Albert.
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As she always does for as long as I’ve been getting my cars serviced at this dealership, Vivian had taken tremendous care of us. She is incredibly thorough and a pleasure to work with.
Albert was amazing. Worked very hard and efficient to get me a car!! Very sweet and kind
Was able to get a service appointment in a timely manner, My service advisor Victoria was professional, extremely competent and knowledgeable and she kept me informed with the progress on my car. When my car was ready, the transaction to drop-off the loaner and pickup my vehicle was handled quickly and efficiently. Great Job!
We recently purchased our Mercedes GLC 300 from Michael Lebhar! He was awesome to work with! Extremely knowledgeable and took his time to put us into exactly what we were looking for! On top of that - just a really sweet guy! Thank you again for everything! Most Sincerely, Charley & Tom
Albert Salim was extremely knowledgeable enthusiastic and enormously helpful just fantastic service. Would recommend all.
Our experience with Mr. George was excellent. He answered all the questions we had. And his customer service was excellent. He even went beyond to help us close the deal on our car. INDY Raghubir
Albert was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend Albert.
Excellent Service, Dwayne was a pleasure and made experience effortless, Dropped off car and loaner was waiting. Same with pickup, no time waisted standing around. I have my own business so time is precious. Thank you
Joshua was a pleasure to work with. He got the exact car I wanted and I couldn’t be happier!! He is thorough and made everything seamless! I would recommend him to all my friends!
Oliver is very professional and thorough! He was a pleasure to work with and quick.
Excellent service. No complaints. Both service advisor where great. Parts man very knowledgeable. Staff at pick up very attentive
Always professional and courteous. They are the reason we have 4 Mercedes Benz vehicles. Well done as always!
I have only good things to say about this dealership & I was very pleased with my salesperson , Eric Batista . I spoke to him over the phone & he made the deal happen that same day I left with my brand new 2022 cla coupe , best car shopping experience ever !!!
Worked with Bill Kraft on a trade. Excellent customer service and professionalism, seamless and expeditious. Been to other Mercedes dealers and did not get this level of customer service. Rita
Robin the service manager was excellent and a huge help in taking care of our cars. I can’t recommend this dealership enough…if you have a Mercedes take it here. Thanks so much! Jay w.
Fritz Jean was very knowledgeable about Mercedes Benz . He answered any questions to my satisfaction . Everyone I dealt with was friendly and professional.
Excellent experience at this dealership. Felt pressure free. Incredible staff and beautiful showroom. Salesman Erick B. was fantastic and easy to deal with and super knowledgeable. Oliver B was great at providing all financial options. Would highly recommend your next purchase here!
William Kraft was professional And very nice I would differently work with him again. The dealership people were very nice
Excellent service by Jay Lettieri! Thank you so much for all your help. I always appreciate!
My Service Advisor Vivian Keshtgar is excellent, very helpful, friendly, knowledgeable and an asset to MB
This dealership is excellent. Julia my service advisor was very helpful during my recent service visit. She is friendly, accommodating and a pleasure to work with.
Julia at Massapequa was an excellent coordinator , she was fast and accurate! Thank you Julia for doing an excellent job!
My experience with Mercedes Benz of Massapequa was fantastic. Fritz was very accommodating, professional, courteous and knowledgeable!
I had a tire blowout in my E350 and needed to pull off the road and call Mercedes’ roadside assistance. They sent 25 hr tow. Jon carefully put my car on his flatbed and took the car and myself to my Mercedes’ of Massapequa dealership, being after hours, I left the key for the service dept in the sakes dept. I proceeded to take advantage of the free Uber ride home which was provided. I received a call at 7:40 am from my service provider, Kwang Choi, who provided the cost and est time of repair. The car was repaired earlier than ...
Julia was wonderful to work with! She itemized the bill and gave us a 10 percent off 🙂
Albert is a great sales consultant! This is the second time we bought a car from Mercedes-Benz of Massapequa through him and both times he made the process smooth, efficient, and enjoyable. He even offered to bring the car I wanted from another location himself rather than make us wait until it was transported, which is a testament to his dedication to provide exemplary customer support. On top of that, he was extremely knowledgeable and answered every question I had. I would greatly recommend him for anyone who’s interested in buying a car!
My sales representative Joshua was always available, professional, courteous and couldn’t done a better job. I highly recommend this individual if you are inclined to buy a Mercedes Benz.
Vivian as my service consultant made a a very unhappy experience with a repair problem in my S560 vehicle tolerable. She efficiently arranged for the repair and provided me with a loaner car, which I was assured that I would have when I bought the car. Domenick Pelle
Recently purchased a new GLE 63 S Coupe at this dealer. From Sales Consultant Fritz Jean to Business Manager Oliver gave me no stress, no push and smooth transition. In last 5 years I used 3 Long Island MB dealership for sales and service, this one is the most comfortable to deal with. Definitely will try their service soon.
I received nothing short of excellent service from the following people Erick Batista, Edvin Bilal, & Fredd Abban. I was contacted by Erick last week Wednesday about the vehicle that I was interested in purchasing. I explained to him that I could not take drive to them to see the vehicle. Erick made sure that he sent me photos, live videos, and all the information that I needed to make a decision. I had a couple of vehicle options and Erick did not push me not once to make a purchase or what vehicle to select. He did tell me ...
I received nothing short of excellent service from the following people Erick Batista, Edvin Bilal, & Fredd Abban. I was contacted by Erick last week Wednesday about the vehicle that I was interested in purchasing. I explained to him that I could not take drive to them to see the vehicle. Erick made sure that he sent me photos, live videos, and all the information that I needed to make a decision. I had a couple of vehicle options and Erick did not push me not once to make a purchase or what vehicle to select. He did tell me ...
I was in and out quick, friendly service but my loaner was dirty inside and outside not nice.
Dwayne was very helpful and was very attentive and it was wonderful and easy to work with
John McGuire is a pleasure to work with. He is honest and transparent with information. He wants to help you and goes the extra mile. I will always be looking for him to help when car service is needed.
Marc is the best trust me I have dealt with another very large MB dealership on Log Island and there's just 'NO COMPETITION" Hands Down Marc and MB of Massapequa are the absolute best on LI. Normally you can't have all 3 great quality, great price and great service but with Marc you certainly do get all 3 !!!
NESS IS SO NICE, HELP ME FIND THE CAR WRIGHT FOR ME, SHE WAS NOT PUSHING ME TO BUY ANYTHING, I REALLY FELT COMFORTABLE WITH HER.
Dwayne is fear to work with. He is honest, patient and knowledgeable. Great customer experience.
Mercedes Benz of Massapequa NY, is your place to go to if you are looking for a brand new benz or Certified pre-owned, from my search to my first call, Josh was the guy doing the magic and making sure all my questions was answered, I drove all the way from Maryland and trust me guys, I didn't regret it. Josh took care of everything and I drove my car home the same day. I'm enjoying my ride and I would highly recommend Mercedes benz of Massapequa anytime any day, just ask for Josh
I never had an auto sales person who called me so many times just to see how I am doing. I picked up a newC class yesterday and he called me today to see how I loved the car as well as to answer any questions I might have.
Great service , Fast service, always there to help, Will comeback again for sure , Advisors are amazing Paul and Jay , Just want to say thank you,
Needed service got me in on the same day. Victoria was great to work with.
Professional, informed excellent service that kept me informed and helped direct me to my current sales agent to discuss my other concerns.
John McGuire is a very honest associate. He cares a BBM out your car and will cover all the bases to find out what’s the problem with your car. The main reason why I drive 12 miles for this location ‘cuz the location close to me is garbage (RVC). Entitled staff and poor service. I’m happy of their service and this’ll be my preferred service center for now.
Marc was my salesman on a number of purchases and leases. Marc is very professional. He always given a great deal. I highly recommend him. This is a great place to purchase a vehicle. I have always serviced my vehicles at this dealership. Great service department. Mateo was my service representative last week. He took very care of my vehicle. I highly recommend this dealership.
This is the best dealership in NY. Julia and Dwayne are the best representatives in the service department.
Vivian is a class act. This dealership is extremely fortunate to have a representative who treats customers with professionalism and tact. Vivian understood my concerns I had with my vehicle and provided me options for handling immediate time sensitive issues, and also long term scheduling services. Her warm and caring demeanor always makes it easy for me to come back. God bless her!
The workers were very courteous,,understandable, patient, and knowledgeable. I would definitely recommend this place to everyone.
John McGuire is great. Gets my cars in and out. Great service and keeps me informed on the status of the vehicles I bring to him from Certified Performance Motors.
They were very helpful and courteous . They have the best price. I’ll recommend them to everyone.
Vivian Keshtgar makes getting what you need done nice and simple. She’s very knowledgeable and helps in every way possible. The technicians are masters of the craft. Highly recommended