Customer Testimonials

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Facebook Mar 12, 2023

Best dealership experience ever, they sent complete videos of inspection and repairs needed. Quick service and extremely friendly

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Facebook Mar 4, 2023

The service Department is excellent. Dwayne Mc Crea, our service advisor, is a pleasure to deal with. He is truly an assset to your organization. Everyone from the young man who took our car to the guy who switched the loaner car to our car is a pleasure to deal with. We love how Mercedes treats us.

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DealerRater Mar 3, 2023

Excellent sales and service relations experience. Between Kwang Choi and George Murdock I couldn’t ask for more. Thank you.

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DealerRater Mar 1, 2023

One of the BEST dealerships around! Always a great experience, will definitely recommend to all.

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DealerRater Feb 22, 2023

Service was excellent from the young man that greeted me upon arrival to my departure. Ms Vivian was exceptional. Everything was explained and I felt comfortable. Service was quick. I would definitely recommend.

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DealerRater Feb 21, 2023

Very courteous and attentive service ! They make sure you feel welcomed . They are on top of their game !

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DealerRater Feb 21, 2023

Noah Roth was once again a pleasure to deal with. I was interested in building a car but there were no build dates available in the foreseeable future. Noah knew what I was looking for and called me when a car came in that was almost identical to my build. The pickup process was extremely easy, and I couldn't be happier with my new car. I recommend going to see Noah if you are interested in a new or used car from MB Massapequa.

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Facebook Feb 18, 2023

What are you doing today that will push you to that next level of success? Invest with a reliable account manager where you have access to create and fund your own live trading account yourself, Also full access login to be monitoring your trading account on every trade profit. Forex trade and bitcoin has enrich allot of individual to become financially free, Everyone at one point says that they want to change but are not doing the things necessary daily to do so. The feeling you get when you are financially free. The step you really need is just 1 to ...

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DealerRater Feb 17, 2023

She got me a good deal and made it so easy and quick process for me, the best!

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DealerRater Feb 16, 2023

I had a great experience at Mercedes-Benz of Massapequa. Noah Roth was a pleasure to work with. He was very knowledgeable and cared about helping me check all the boxes to find my perfect car while also staying within my budget. I highly recommend Noah if you’re looking for a Mercedes, he’s the best! Thanks Noah!

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DealerRater Feb 14, 2023

Very professional and knowledgeable . Rietsa was the best! I would highly recommend her and Massapequa Mercedes for your next purchase or lease .

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DealerRater Feb 9, 2023

I'm happy with the cars on display. They are brand new and ready to buy. I'm sure everyone would enjoy this experience.

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DealerRater Feb 6, 2023

Great staff, very clean, very friendly, Organized, very helpful, team work, get the job done in less time that I expected.

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DealerRater Feb 5, 2023

I just bought my second car from MB of Massapequa. Just like the first time, the experience was terrific! Nelson answered all the questions I had, was responsive and guided me the whole way! Oliver was also fantastic! If you’re looking for a quality car, I highly recommend visiting this MB dealership!

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Facebook Feb 4, 2023

Always great customer service. Everyone very friendly and helpful. Charlie G always takes great care of me and I love that my car comes back washed and cleaned every time. Good Customer service!

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DealerRater Feb 3, 2023

First time purchasing a Mercedes Benz, great experience. Michael and staff were a pleasure to work with. Highly recommend!

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Facebook Feb 1, 2023

Excellent experience purchasing new work van

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DealerRater Jan 31, 2023

We had a great experience buying the new GLA. Marc Kimmel was easy to work with, listened, and answered all of our questions. Eric Walker was also knowledgeable, friendly and thorough when going over the features of the car, and Dolores was professional and knowledgeable when going over the finances. All the employees we came in contact with were friendly and welcoming.

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DealerRater Jan 19, 2023

Albert is a first-rate sales guy. Helpful and attentive. Will use him again next time.

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DealerRater Jan 19, 2023

This guy never uses the word « no »! Excellent service and very quick service. Had my van back with major recall in less than 24h.)

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DealerRater Jan 18, 2023

Excellent service and dealer Brought my Mercedes GLA250 in for annual inspection and was completed in less than the time I was told. Everyone one at dealership was friendly and professional. Car was washed before I left and everything went smooth from making appointment to drop off and then pick up Thank you John Mcguire

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DealerRater Jan 12, 2023

Excellent service and Customer Service Kwang is an Outstanding Representative for Mercedes Benz. Thank You

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DealerRater Jan 9, 2023

Easiest dealership to do business with. Always helpful and very friendly. I purchased my car from them new and they continue to service it.

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DealerRater Jan 9, 2023

Great service great costumer service prompt and kind I could not ask for more Definitely would recommend if in need

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DealerRater Jan 8, 2023

Thank you Mercedes Benz of Massapequa, especially Fritz for his outstanding professionalism and making my car buying experience stress-free. Fritz was very courteous, friendly and honest, I really appreciate it since it’s difficult to find a trustworthy salesmen. Keep up the good work! I’ll definitely buy from MB in Massapequa again!

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DealerRater Jan 7, 2023

I always hated car shopping. Then we came to Mercedes-Benz of Massapequa and it was such a smooth process and headache free. We worked with Erick and he was the best. Everyone we dealt with was so helpful. From picking out the car, to paperwork and showing us all the features of the car, everyone was great. We can’t thank you all enough for making the process easy, not to mention, I absolutely love my new car. Thank you again!

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DealerRater Jan 7, 2023

Jay Latteri was professional in every way got the job done and got me back on the road as fast as possible

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Facebook Jan 4, 2023

fast and efficient service!!!

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Facebook Jan 1, 2023

Thank you for making car shopping stress free for me. We dealt with Eric and a few others as well, everyone was so great and helpful in making sure I had picked the car I loved. I absolutely love my car and so glad we came here. Thank you Eric and the rest of the staff who helped make it easy! Happy new year!

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DealerRater Dec 28, 2022

Fritz was great, he handled my transaction remotely initially then once I made my way to the dealership it was a smooth seamless transaction.

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DealerRater Dec 27, 2022

I had great experience with Albert, he took care of me, excellent customer services. I recommend him

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DealerRater Dec 27, 2022

Noah was fantastic and wonderful to work with. After much trouble with the paperwork, he was determined and resilient to make sure we would get the vehicle we wanted, while being within our budget. Hats off to him!

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DealerRater Dec 24, 2022

One of the best car buying experiences I’ve ever had. Honest, Kind, & seamless. Fritz is one of a kind. If you get the opportunity to buy a car I recommend you buy from Fritz.

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DealerRater Dec 24, 2022

Took care of our issues right away, everyone was friendly and knowledgeable. Paul and Jay are always very helpful.

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DealerRater Dec 16, 2022

The staff here have a way of making you feel at home. They are down to earth and friendly and don’t use pressure tactics to make you buy. I would highly recommend this Mercedes dealership over others.

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Facebook Dec 9, 2022

She did a great job, you so much deserve an accolades on this MRS Hendrick Jennifer . I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert like MRS Hendrick Jennifer . Always do your best, what you plant now you harvest later, I made $9,900 with just little amount of $1000, thanks to Mrs Hendrick Jennifer . for making that come through. Please all you have to do is to contact her and be a part of this online investment, Her info.... Email: ...

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DealerRater Dec 3, 2022

I had most wonderful experience buying a car. Michael Lebhar the salesman was most helpful. All what I was promised was given and more. I never felt so comfortable buying a car. I would trust Mercedes of Massapequa totally! Dolores pater explained to the details all my financial and all of my paperwork was done fast and reliable, thank you Matt and everybody in Mercedes of Massapequa

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DealerRater Dec 3, 2022

I love this dealership's service department. I have been with them since 2008. I am a loyal Merceders-Benz customer. Dwayne McCrae is my service person. Very professional, honest and accommodating. I am disabled and he is very accommodating to my disabilities. He makes sure the car is serviced correct and checks everything. He crosses the T's and dots all the I's for me. He is very kind and responsive. I live out East and the other dealerships have not been so nice to me, regarding my disability and they also have charged me for tires that should have ...

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DealerRater Nov 28, 2022

I was very impressed with both MB of Massapequa and Fritz Jean. The process could not have been more simple than Fritz made it. Dealing with him is always a pleasure. I look forward to continuing our professional relationship.

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DealerRater Nov 27, 2022

I have purchased and serviced numerous MB’s at this dealership for over 10 years. My experience has always been impeccable. In particular, Vivian Keshtgar has been awesome. She’s extremely knowledgeable and very professional. She’s a pleasure to work with as well. Would definitely recommend this dealership and particularly Vivian without any hesitation.

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DealerRater Nov 26, 2022

What an incredibly WONDERFUL and POSTIVE A+++ experience I had at Mercedes-Benz of Massapequa and I truly owe it all to your sales professional Erick Batista. Car shopping can be extremely stressful and sometimes car dealerships have bad reputations for playing games and gimmicks. Your dealership was absolutely wonderful and took away all of my anxiety and stress of buying a car. From the beginning, I inquired about a car. Erick was extremely kind, knowledgeable, professional and truly an MB expert. It’s clear he is very good at what he does. He made the buying process seamless he is ...

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DealerRater Nov 20, 2022

Just purchased our e450. Noah was knowledgeable, patient, and very responsive. He helped us find the perfect car!

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DealerRater Nov 19, 2022

Fifth Benz purchase in the last 2 years from Massapequa. Nelson took care of everything as usual. Best around. Will be back for a G Wagon soon

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DealerRater Nov 19, 2022

Very attentive. So glad they were able to find what I was looking for. Smooth transaction. Definitely would come back to this dealer.

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DealerRater Nov 18, 2022

Charles (Charlie) Graf is a professional, knowledgeable, and courteous. He was very busy, and allowed me to bring my car without an appointment. Upon arrival the receiving team at the bay was informed Charlie was the representative in charge, they led me to a waiting area. A female housekeeper helped me make a cup of hot cocoa. Soon Charlie came to say Hello, listened to my concerns, researched the problem with the technician, and informed me the repair was covered under the warranty! Charlie ensured a loaner was available to facilitate my needs. I appreciate Charlie and his team.

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DealerRater Nov 17, 2022

Extremely professional, warm and welcoming. Staff was responsive to customer needs, always a pleasure to deal with. Knowledgeable of Mercedes-Benz products and reassuring.

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DealerRater Nov 16, 2022

Vivian provides great service to her customers. Mercedes Benz of Massapequa is a great location for us

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DealerRater Nov 16, 2022

Buying/Leasing a car used to cause me great stress. That is until I met Fritz Jean. I have worked with Fritz for more than 20 years now. Each experience has been stress-free AND enjoyable. Fritz is an easy going gentleman who is knowledgeable and shows genuine care for his clients. It has been a pleasure working with him.

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DealerRater Nov 12, 2022

I’ve been shopping around for my C300 and comparing prices with other dealerships (Huntington, Rallye, and Smithtown), but when I contacted your dealership and spoke to your sales rep Albert Salib, who was professional, patient, and accommodating, I was convinced and bought my car from him today. I highly recommend your dealership and Albert.

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Facebook Nov 9, 2022

So many investors are confused and go into deep research, for a trusted and legit platform to trade and invest in. I was also looking for the best until I read good reviews and recommendations about MR ARNOLD CLARK . His great skills in Forex and Crypto trading made good profits for so many in their trading Account. I was amazed how many Investors wrote good comments about him. I contacted this amazing account manager MR ARNOLD CLARK and invested with him. I earned a very good profit and made my withdrawal successfully directly to my bank account. I invested $500 and ...

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DealerRater Nov 4, 2022

As she always does for as long as I’ve been getting my cars serviced at this dealership, Vivian had taken tremendous care of us. She is incredibly thorough and a pleasure to work with.

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DealerRater Nov 1, 2022

Albert was amazing. Worked very hard and efficient to get me a car!! Very sweet and kind

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DealerRater Oct 31, 2022

Was able to get a service appointment in a timely manner, My service advisor Victoria was professional, extremely competent and knowledgeable and she kept me informed with the progress on my car. When my car was ready, the transaction to drop-off the loaner and pickup my vehicle was handled quickly and efficiently. Great Job!

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DealerRater Oct 29, 2022

We recently purchased our Mercedes GLC 300 from Michael Lebhar! He was awesome to work with! Extremely knowledgeable and took his time to put us into exactly what we were looking for! On top of that - just a really sweet guy! Thank you again for everything! Most Sincerely, Charley & Tom

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DealerRater Oct 27, 2022

Albert Salim was extremely knowledgeable enthusiastic and enormously helpful just fantastic service. Would recommend all.

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Facebook Oct 24, 2022

Our experience with Mr. George was excellent. He answered all the questions we had. And his customer service was excellent. He even went beyond to help us close the deal on our car. INDY Raghubir

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DealerRater Oct 23, 2022

Albert was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend Albert.

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DealerRater Oct 13, 2022

Excellent Service, Dwayne was a pleasure and made experience effortless, Dropped off car and loaner was waiting. Same with pickup, no time waisted standing around. I have my own business so time is precious. Thank you

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DealerRater Oct 12, 2022

Joshua was a pleasure to work with. He got the exact car I wanted and I couldn’t be happier!! He is thorough and made everything seamless! I would recommend him to all my friends!

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DealerRater Oct 8, 2022

Oliver is very professional and thorough! He was a pleasure to work with and quick.

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DealerRater Oct 4, 2022

Excellent service. No complaints. Both service advisor where great. Parts man very knowledgeable. Staff at pick up very attentive

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DealerRater Oct 4, 2022

Always professional and courteous. They are the reason we have 4 Mercedes Benz vehicles. Well done as always!

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DealerRater Sep 30, 2022

I have only good things to say about this dealership & I was very pleased with my salesperson , Eric Batista . I spoke to him over the phone & he made the deal happen that same day I left with my brand new 2022 cla coupe , best car shopping experience ever !!!

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DealerRater Sep 26, 2022

Worked with Bill Kraft on a trade. Excellent customer service and professionalism, seamless and expeditious. Been to other Mercedes dealers and did not get this level of customer service. Rita

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DealerRater Sep 24, 2022

Robin the service manager was excellent and a huge help in taking care of our cars. I can’t recommend this dealership enough…if you have a Mercedes take it here. Thanks so much! Jay w.

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DealerRater Sep 21, 2022

Fritz Jean was very knowledgeable about Mercedes Benz . He answered any questions to my satisfaction . Everyone I dealt with was friendly and professional.

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DealerRater Sep 21, 2022

Excellent experience at this dealership. Felt pressure free. Incredible staff and beautiful showroom. Salesman Erick B. was fantastic and easy to deal with and super knowledgeable. Oliver B was great at providing all financial options. Would highly recommend your next purchase here!

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DealerRater Sep 21, 2022

William Kraft was professional And very nice I would differently work with him again. The dealership people were very nice

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DealerRater Sep 19, 2022

Excellent service by Jay Lettieri! Thank you so much for all your help. I always appreciate!

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DealerRater Sep 16, 2022

My Service Advisor Vivian Keshtgar is excellent, very helpful, friendly, knowledgeable and an asset to MB

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DealerRater Sep 15, 2022

This dealership is excellent. Julia my service advisor was very helpful during my recent service visit. She is friendly, accommodating and a pleasure to work with.

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DealerRater Sep 12, 2022

Julia at Massapequa was an excellent coordinator , she was fast and accurate! Thank you Julia for doing an excellent job!

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DealerRater Sep 7, 2022

My experience with Mercedes Benz of Massapequa was fantastic. Fritz was very accommodating, professional, courteous and knowledgeable!

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DealerRater Sep 7, 2022

I had a tire blowout in my E350 and needed to pull off the road and call Mercedes’ roadside assistance. They sent 25 hr tow. Jon carefully put my car on his flatbed and took the car and myself to my Mercedes’ of Massapequa dealership, being after hours, I left the key for the service dept in the sakes dept. I proceeded to take advantage of the free Uber ride home which was provided. I received a call at 7:40 am from my service provider, Kwang Choi, who provided the cost and est time of repair. The car was repaired earlier than ...

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DealerRater Aug 31, 2022

Julia was wonderful to work with! She itemized the bill and gave us a 10 percent off 🙂

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DealerRater Aug 28, 2022

Albert is a great sales consultant! This is the second time we bought a car from Mercedes-Benz of Massapequa through him and both times he made the process smooth, efficient, and enjoyable. He even offered to bring the car I wanted from another location himself rather than make us wait until it was transported, which is a testament to his dedication to provide exemplary customer support. On top of that, he was extremely knowledgeable and answered every question I had. I would greatly recommend him for anyone who’s interested in buying a car!

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DealerRater Aug 26, 2022

My sales representative Joshua was always available, professional, courteous and couldn’t done a better job. I highly recommend this individual if you are inclined to buy a Mercedes Benz.

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DealerRater Aug 24, 2022

Vivian as my service consultant made a a very unhappy experience with a repair problem in my S560 vehicle tolerable. She efficiently arranged for the repair and provided me with a loaner car, which I was assured that I would have when I bought the car. Domenick Pelle

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DealerRater Aug 18, 2022

Recently purchased a new GLE 63 S Coupe at this dealer. From Sales Consultant Fritz Jean to Business Manager Oliver gave me no stress, no push and smooth transition. In last 5 years I used 3 Long Island MB dealership for sales and service, this one is the most comfortable to deal with. Definitely will try their service soon.

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DealerRater Aug 16, 2022

I received nothing short of excellent service from the following people Erick Batista, Edvin Bilal, & Fredd Abban. I was contacted by Erick last week Wednesday about the vehicle that I was interested in purchasing. I explained to him that I could not take drive to them to see the vehicle. Erick made sure that he sent me photos, live videos, and all the information that I needed to make a decision. I had a couple of vehicle options and Erick did not push me not once to make a purchase or what vehicle to select. He did tell me ...

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Facebook Aug 16, 2022

I received nothing short of excellent service from the following people Erick Batista, Edvin Bilal, & Fredd Abban. I was contacted by Erick last week Wednesday about the vehicle that I was interested in purchasing. I explained to him that I could not take drive to them to see the vehicle. Erick made sure that he sent me photos, live videos, and all the information that I needed to make a decision. I had a couple of vehicle options and Erick did not push me not once to make a purchase or what vehicle to select. He did tell me ...

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DealerRater Aug 13, 2022

I was in and out quick, friendly service but my loaner was dirty inside and outside not nice.

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DealerRater Aug 11, 2022

Dwayne was very helpful and was very attentive and it was wonderful and easy to work with

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DealerRater Aug 8, 2022

John McGuire is a pleasure to work with. He is honest and transparent with information. He wants to help you and goes the extra mile. I will always be looking for him to help when car service is needed.

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DealerRater Aug 8, 2022

Marc is the best trust me I have dealt with another very large MB dealership on Log Island and there's just 'NO COMPETITION" Hands Down Marc and MB of Massapequa are the absolute best on LI. Normally you can't have all 3 great quality, great price and great service but with Marc you certainly do get all 3 !!!

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DealerRater Aug 2, 2022

NESS IS SO NICE, HELP ME FIND THE CAR WRIGHT FOR ME, SHE WAS NOT PUSHING ME TO BUY ANYTHING, I REALLY FELT COMFORTABLE WITH HER.

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DealerRater Aug 1, 2022

Dwayne is fear to work with. He is honest, patient and knowledgeable. Great customer experience.

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DealerRater Jul 30, 2022

Mercedes Benz of Massapequa NY, is your place to go to if you are looking for a brand new benz or Certified pre-owned, from my search to my first call, Josh was the guy doing the magic and making sure all my questions was answered, I drove all the way from Maryland and trust me guys, I didn't regret it. Josh took care of everything and I drove my car home the same day. I'm enjoying my ride and I would highly recommend Mercedes benz of Massapequa anytime any day, just ask for Josh

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DealerRater Jul 27, 2022

I never had an auto sales person who called me so many times just to see how I am doing. I picked up a newC class yesterday and he called me today to see how I loved the car as well as to answer any questions I might have.

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DealerRater Jul 21, 2022

Great service , Fast service, always there to help, Will comeback again for sure , Advisors are amazing Paul and Jay , Just want to say thank you,

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DealerRater Jul 16, 2022

Needed service got me in on the same day. Victoria was great to work with.

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DealerRater Jul 10, 2022

Professional, informed excellent service that kept me informed and helped direct me to my current sales agent to discuss my other concerns.

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DealerRater Jul 7, 2022

John McGuire is a very honest associate. He cares a BBM out your car and will cover all the bases to find out what’s the problem with your car. The main reason why I drive 12 miles for this location ‘cuz the location close to me is garbage (RVC). Entitled staff and poor service. I’m happy of their service and this’ll be my preferred service center for now.

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DealerRater Jul 5, 2022

Marc was my salesman on a number of purchases and leases. Marc is very professional. He always given a great deal. I highly recommend him. This is a great place to purchase a vehicle. I have always serviced my vehicles at this dealership. Great service department. Mateo was my service representative last week. He took very care of my vehicle. I highly recommend this dealership.

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DealerRater Jul 5, 2022

This is the best dealership in NY. Julia and Dwayne are the best representatives in the service department.

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DealerRater Jul 3, 2022

Vivian is a class act. This dealership is extremely fortunate to have a representative who treats customers with professionalism and tact. Vivian understood my concerns I had with my vehicle and provided me options for handling immediate time sensitive issues, and also long term scheduling services. Her warm and caring demeanor always makes it easy for me to come back. God bless her!

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DealerRater Jul 3, 2022

The workers were very courteous,,understandable, patient, and knowledgeable. I would definitely recommend this place to everyone.

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DealerRater Jun 28, 2022

John McGuire is great. Gets my cars in and out. Great service and keeps me informed on the status of the vehicles I bring to him from Certified Performance Motors.

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DealerRater Jun 27, 2022

They were very helpful and courteous . They have the best price. I’ll recommend them to everyone.

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DealerRater Jun 26, 2022

Vivian Keshtgar makes getting what you need done nice and simple. She’s very knowledgeable and helps in every way possible. The technicians are masters of the craft. Highly recommended

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