Customer Testimonials
I had a great experience at mercedes massapequa, Albert Salib is very nice honest person, he goes above and beyond and took his time getting me the car I was looking for,he is very respectful person and not pushy at all, the whole process was so amazing and easy going, if you looking for a new mercedes don't hesitate to go to Albert, can't thank him enough for everything Thank you Albert! Highly recommend!
I had the most amazing experience purchasing my first MB. I was so fortunate to have Albert to guide me through the entire process. He made the process effortless, no drama no fuss. He treated me like I was family, like his little sister. He was so knowledgeable, honest, answered all of my questions. But most importantly, he was sooooo kind, funny, had a genuinely welcoming personality and a beautiful smile. He even called me the day after my purchase to follow up on how I was doing . Albert is one of a kind...a true gem.
The most simple car-buying experience ever! My purchase was very simple and I was treated with respect by Albert Salib! Albert was very patient with us and showed us the differences between each model. I'd advise everyone to purchase from this dealership and to meet with Albert Salib! Albert, you're the best! Thank you once more for my new car!
Most simple vehicle purchase ever! My purchase was smooth and I received respectful treatment from Albert Salib! I had a wonderful experience at this dealership working with Albert Salib as my salesman. Excellent customer service and speedy and simple processing were provided. I would advise everyone to inquire with Albert Salib while making a purchase from this dealership! Once again, thank you Albert—you're the best!
I walked in 1 hour before close to Mercedes in Massapequa on a Monday night with hopes of seeing a CPO I saw online earlier that day. As if it was right when they opened, I was met by the entire team with such genuine enthusiasm and eagerness to help out. This is especially true of Noah Roth who took the time to listen to everything I was looking for in a car, review various options, thoroughly explain the features of different models, and make sure I was shopping well within my budget. After a lengthy discussion with Noah, he showed ...
It really comes down to the sales person and NOAH COHEN is exactly what you should be looking for. Intelligent, honest and dependable. I could tell you NOAH COHEN was friendly and attentive, which is true, but that is salesmanship. Id much rather the salesperson have the knowledge and the integrity to close the deal. I highly recommend NOAH COHEN and the staff at Massapequa Mercedes. Great experience.
Took my GLC63 here to get windshield done, did a great job. Julia is very nice. Will continue to use for service
I had a pleasant experience working with Albert from the sales team. He is very courteous and knowledgeable.
I had an absolutely amazing experience working with Alber. He is an excellent and honest Sales representative.
Albert Salib is a very knowledgeable sale representative. He goes above and beyond for his customers and tries to help as much as possible. Thank you, Albert
Alber Salib is a very knowledgeable sale representative. He goes above and beyond for his customers and tries to help as much as possible. Thank you, Alber
Alber Salib is a very knowledgeable sale representative. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Thanks, Alber
MR. Albert Salib. He is such an amazing sales representative, he is professional sales man, very respectful, talented, very helpful, very honest, very kind, patient listen to your needs and expert on explaining cars. I admire that he loves his job and helps customers to get great deals. Thank you so much by Fadia Nakhnoukh
I had a great experience working with Albert Salib to purchase my first car on my own. From the moment I walked into the dealership, he treated me like family and helped me to get the best deal possible. When looking at my dream car, he took the time to go over every detail about the car and explained everything I would need to know about it. He truly went above and beyond to make me feel comfortable in the whole car buying experience. Overall, it was a very stress free experience and I would recommend Albert to anyone I ...
Ness, Matt, Eric, and James are an exceptional team. They not only offered me the best deal I could find on the entire East Coast after checking with many dealers and lease brokers, but they also provided incredibly professional, friendly, and personable customer service. I’ve been a repeat customer other places but I've never felt more valued at any other dealership. This Mercedes dealership is now my lifelong choice, and I'll be recommending it to all my friends and family.
I have purchased several cars from Mr. Albert Salib in the past when he was working at a different dealership. I have purchased a brand new 2023 C300 AMG from him back in May 2023. Another great experience. He is truly professional, friendly and always takes a very good care of his customers no matter how tough the deal is. He is the only person that I can think of whenever I am in the market for a new car. He is a great asset this this dealership. Do yourself a favor and ask for him. You will not be dissappointed. Thank ...
Pleasure dealing with everyone here!
Love this dealership. 2 Maserati's, a Range Rover and 4 Benzs later...this dealership is first rate! Totally professional and care about their customers. Viv my service agent is AMAZING...simply the best (or nothing 😉 )
Good experience
joe b helped us find a perfect cpo car and got us a great deal. Beautiful dealership and very friendly staff. Highly recommend joe bonavise
Joe B was extremely helpful, and awesome, I’m strongly recommended whoever coming to this dealership LOOK FOR HIM! You will get you done and get you out of there ASAP! Best salesman!
Charlie was great. Took care of our issue. Recommend things that were needed. No pressure. And a super car wash to top it off.
It was such a pleasure to work with all employees going through a lease on our new car! We were extremely happy with our purchase! Mercedes-Benz of Massapequa is a class act!
Albert was such an amazing sales representative. He was very patient and informative. He made it extremely stress free throughout my process. He answered all questions and even suggested things for my best interest. I will recommend him to everyone.
John was great! Wouldn’t have bought the vehicle without him and his help Oliver and Eric as well wonderful experience for me at Mercedes Benz of Massapequa
Albert Salib is the best and super amazing. He made sure I drive away with the car I wanted. And I was very excited to get what I wanted. Highly recommended 👍
I had a very good time at this dealership. Came to get a new car and trade in mine. Left a deposit and specifications, and a few days later my new ride was ready. Mike Lebhar was great making all the arrangements and keeping in touch with me. Registration and insurance were prepared for me. Brandy was friendly and swift with paperwork. Eric was a lot of fun while he taught me the new features. The sound in that car, wowza. The entire experience was like being really taken care of, and that's why I appreciate the Mercedes brand. ...
Excellent service definitely five star. The service advisor. Julia was extremely helpful in getting the car done in a timely manner.
Ned and the entire team were very helpful in efficiently getting me set up with my new lease! I had previously leased a Mercedes at a different dealership and it came down to a previous service issue that was handled with care at Massapequa, so I went here when it was time for my next lease. Thank you all!
The sales person Joe is very professional and so easy to work with. He accommodated our late hour visit, honest about the pricing and car availability. Best of all, he pushed the manager not the customer to make the deal. The manager was also nice and reasonable.
Took my GLE350 for a check engine light. I end up order a new key fob and detail my truck. John is my Rep a took care of all my issue at a great price.
Incredible experience at a great price on a beautiful 2020 S560. Moved quickly and efficiently to get me into my car. Noah, my sales person was beyond helpful, going so far as to personally deliver my car into NYC to accommodate my schedule. Took me through features right at home. Great team and will get my business again.
Very good service
Dwayne McCrae, service consultant , was awesome. He was able to determine a need for a software update to correct some faults. Highly attentive to my needs and he is very personable.
Excellent experience 👏 👌 Noah our salesman was great, and also many thanks to Marc and Matt for helping us to get this car, we love our new GLC300. Thanks again George and Elaine
Mrs. Keshtgar, was very knowledgeable advisor, clear, professional, very helpful & had great online payment/delivery arrangements! Their Service Center with welcoming staff repaired & delivered my car on time ! I would highly recommend the MB of Massapequa & I will definitely come back!
John Mcquire took care of my car when I took it for service. He was very professional courteous, and I walked out of there very happy. Thank you.
my service advisor Paul Rodney has been my “go to” person for few years now here at Mercedes Benz of Massapequa, and he always performed above and beyond. He’s customer service has been phenomenal and would recommend him to anyone.
Vivian was great , very professional and helpful able to service my car in a timely manner
We were greeted right away at the service reception and by our service manager. She was very attentive, friendly. Our car was done on the time promised. Car very clean, good as brand new again.
I recently acquired my GLC300 and while the initial experience had some hiccups, the Massapequa Team truly turned things around. On pickup day, everything was well-prepared, and Eric provided an exceptional walkthrough of the car, demonstrating his expertise and down-to-earth nature. Ness was also fantastic this time, going above and beyond to ensure a great experience. Marc, the manager, stepped in to resolve any lingering issues over the 7 months. I genuinely appreciate the effort and teamwork from the Massapequa Team. It was a pleasure meeting you all.
Great experience with dropping off my vehicle for the 1st time at the MB Service Center. Dwayne McCrae was my service rep. Prompt accommodations, as well as provided a detail overview of the regarding my service as it pertained to my vehicle. Delighted to receive my car within a few hours with all services rendered along with my cleaned washed vehicle. Mercedes Benz Massapequa for the win!!!
Absolutely a wonderful experience, Joe and Peter are extremely helpful and considerate with this and all my purchases at MB of Massapequa
Noah was great! Very knowledgeable and pleasant to work with. He made my car shopping experience wonderful!
David in the service department was transparent with our repairs. Highly recommended
Paul was quick to respond, got my vehicle in and out in a timely manner, was nothing but professional. Thanks again and look forward to doing business with you.
Paul Rodney went above and beyond to get our Sprinter back on the road so we can get back to business. We appreciate the excellent customer service time and time again.
Amazing always!!!!
Amazing experience John walked me through everything with patience and knowledge went out of his way to get a chip in my door fixed! Overall exceptional service and highly recommend them! It’s nice to experience such high level of customer service!!! Thank you John!
Erick was great. He made the sales process easy and comfortable. He worked with us to resolve issues on the delivery. Go out of your way to get him as a salesperson for your purchase.
I came in without an appointment cause my tires were trading low, especially back one at 20. I asked for Julie and they directed me to her. She was in to do some catch up work but actually it was her day off. I asked her to get someone else to write me up but she insisted on helping me with a great big smile!!! She went above and beyond to get the job done and in fact in a speedy manner. I can't thank her enough!!!! Shes a committed and diligent worker.
My first time here.No appointment and they were happy to assist.Great service rep.. MGraff
I have always bought my Mercedes-Benz from Massapequa and for years Vivian has been my service has been my service advisor. She goes above and beyond taking care of a customers. Mercedes-Benz of Massapequa always takes care of me.
Oliver is a wonderful advocate for his customers and handled my purchase with utmost professionalism and care. He's a real asset to the dealership.
We had a very positive experience doing business with Mercedes Benz of Massapequa. Ned Maksic, our sales consultant, was professional, knowledgeable, responsive, and most accommodating from test drive to purchase pick-up. During our visits he was most attentive, and we did not feel rushed or pressured in any way. Ned helped to make the entire buying process seamless and incredibly easy. His dedication and commitment to customer satisfaction were impressive, and very much appreciated! The end result was a pleasant and stress-free car buying experience for us as first-time Mercedes shoppers and now happy owners! Thank you Ned and MB ...
(Translated by Google) Very good and very professional Thank you 🙏 (Original) Muy Buena y muy profesional Gracias 🙏
Everyone at Mercedes of Massapequa, was great. Joe B. our salesman was very knowledgeable and accommodating. Dolores the finance manager was great she took good care of us and got us in and out quickly. Justin in the parts department got us the accessories we wanted and had everything in stock. Kudos all around, great dealership.
I highly recommend Michael. Professional, thorough, made sure I was satisfied, followed through as promised. He will always get my recommendation.
Profesional and accurate
Great service, great experience! I chose MB of Massapequa because they were down to earth, knowledgeable and very fair with their pricing. Would recommend highly.
Our RV's engine light was on last week suddenly. We called several places but all told that we must make an appointment first and have to wait for at least a couple of days to stop by. With the call with Paul at this dealership service department, he suggested us to stop by immediately to make sure if it is saft to drive then to make an appointment for repair when we are available. We dropped if off yesterday and picked up today with no any hassle. We sincerely appreciate Paul's professional assistance helping us in dealing with ...
Great Service.. John McGuire goes out of his way to provide great service and help as needed and requested . Keep up the good work !! It’s hard to find good quality service but you guys provide it with pride ! Thanks
Great service. David was my service representative. I would ask for him.
Albert Salib made the purchase of my new car seamless. He cares about the company product and his customer. I strongly recommend seeking him out when purchasing from the Massapequa Merceds-Benz dealership.
We all know the brand is outstanding. The beauty is in the sale and Albert is amazing. That's all I can say. As someone purchasing a car on my own, the process seemed a bit intimidating and I didn't know what to expect. We always hear about car dealers trying to fleece customers and things like that. Albert was the TOTAL opposite. He was so patient in helping me pick the car I wanted. He went out of his way to even find the color I wanted! He worked diligently with me on my deal & in the ...
Pleasant dealing with all involved Car ready to go and everyone made sure I was completely satisfied
I work with Mr. Graf in service and he is always attentive and pleasant.
Excellent service!
Thorough and quick service. Julia was great very informative and knew all the answers my questions. Will definitely use this dealership again for service
Great service and a super helpful service advisor! Thank you Julia and Patrick for providing me with Mercedes-Benz quality service from the moment I walked through the door till when I picked up my car. Julia kept me informed through the entire process, which was a true relief compared to other dealerships I have been to where I had to reach out constantly to get an update on my vehicle. The technician, Patrick (everyone should request him), went above and beyond with my repair. When I opened the hood to inspect the repair it was spotless under there, all my ...
Albert Salib was their for us, he helped my daughter getting her car, and went above & beyond to get the color and options she wanted. My next MB will be with him definitely ��
Alber Salib was their for us, he helped my daughter getting her car, and went above & beyond to get the color and options she wanted. My next MB will be with him definitely 👌👌
Albert Salib was their for us, he helped my daughter getting her car, and went above & beyond to get the color and options she wanted. My next MB will be with him definitely 👌👌
Joe and Paul were a pleasure to deal with. They were so patient, kind and informative.
Was such an easy, enjoyable experience. From first meeting to picking up our new car, the team could not have made it any better.
Great service! Vivian is the best - helpful, knowledgeable, kind, responsive. The whole service team is amazing.
Julia treated me like family,,wonderful service experience..
Charlie was great and very honest with the work he did. I’m very happy with the results and communication provided, and was treated with nothing but the utmost respect. Would definitely recommend the service department here!
I had a positive experience at this location. I got my airbags and lights changed. Duane was very polite and respectful. I appreciated the methods of communication: text message and emails. It was easier to receive updates on my car. The waiting area was observed as clean and spacious.
Paul was funny and made everything so easy and seamless.
Wanted to take the time to send a special thanks to the service, professionalism and courtesy by one of the best service associated on the showroom floor- hats off to Mike. Was the most seamless, headache free and hassle free experience of picking up a car. Thanks to Mike and the wonderful team that made this possible.
VIVIAN IN SERVICE IS THE BEST THANK YOU DEFF RECOMMED HER FOR ALL YOUR SERVICE
I had an exceptional experience with the car salesman! From the moment I stepped onto the dealership lot, he greeted me with a warm and friendly smile. Throughout the entire process, he displayed a high level of professionalism and genuine enthusiasm for helping me find the perfect car. His knowledge about the different car models, features, and options was impressive. He took the time to understand my needs and preferences, and he provided valuable insights and recommendations that helped me make an informed decision. What really stood out to me was his patience and willingness to answer all of my ...
Service advisors and technician team provided an excellent mechanical service and gave exceptional and friendly customer service as well. Will continue my business with Mercedes of massapequa for a very long time, keep up the good work Mercedes of Massapequa.
Went to get maintenance done and was serviced perfectly. Vivian is great!
Vivian was fantastic, those that answered the phone great also. I had a unexpected issue and you took care of me last minute. We have a MB dealership down the road but we drive from the north shore to Massapequa because your service is the best!