Your Sales, Service, and Ownership Questions, Answered
Whether you are researching your first Mercedes-Benz, comparing models and trims, or looking for service that maintains the standard the vehicle was built to, this page covers the questions we hear most often at Mercedes-Benz of Massapequa.
Location and Hours
Where is Mercedes-Benz of Massapequa located and what areas does it serve?
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Mercedes-Benz of Massapequa is located at 101 Sunrise Highway, Amityville, NY 11701, on Long Island's South Shore. The dealership serves Massapequa, Amityville, Babylon, Huntington Station, Hicksville, Seaford, Wantagh, Copiague, Lindenhurst, Deer Park, and surrounding Nassau and Suffolk County communities. Get directions here.
What are Mercedes-Benz of Massapequa's hours?
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Hours are subject to change for holidays and general schedule updates, so always confirm current sales and service hours on the contact page before visiting.
Models and Features
What Mercedes-Benz models are available at Mercedes-Benz of Massapequa?
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What is Mercedes-AMG and how does it differ from a standard Mercedes-Benz?
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Mercedes-AMG is the performance division of Mercedes-Benz. AMG vehicles feature more powerful engines, sport-tuned suspensions, enhanced braking systems, and AMG-specific styling inside and out. A true AMG model carries the AMG name as part of its model designation and represents a complete performance engineering exercise, not a styling package. An AMG Line trim adds visual elements from the performance lineup but does not change the underlying vehicle.
What Mercedes-Benz electric vehicles are available on Long Island?
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Which Mercedes-Benz SUVs are a strong fit for Long Island families?
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The GLC is the right starting point for most families: practical, well-equipped, and sized for Long Island driving. The GLE steps up in interior room and towing capacity. The GLS is the three-row option when a seven-seat configuration matters. The GLB offers three-row seating in a compact footprint. For buyers who want electric range with family-sized space, the EQE SUV and EQS SUV are worth serious consideration. Browse SUV inventory here.
Does Mercedes-Benz of Massapequa carry Sprinter vans?
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Yes. Mercedes-Benz Sprinter vans are stocked with a dedicated inventory page and Sprinter-specific service. A 179 Tax Deductions resource is also available on the site for business owners researching potential commercial vehicle deduction eligibility. See Sprinter inventory here.
Service and Maintenance
What complimentary services come with every service visit?
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Every service visit at Mercedes-Benz of Massapequa includes a complimentary car wash, battery check, alignment check, and tire pressure and condition check. These are performed as standard with every visit.
Does Mercedes-Benz of Massapequa offer Express Service?
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Yes. Express Service is available with or without an appointment. Two diagnostic technicians work on the vehicle simultaneously using current tools, with the goal of completing comprehensive service in approximately 60 minutes or less. Schedule Express Service here.
Does Mercedes-Benz of Massapequa offer pick-up and delivery for service?
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Yes. Complimentary pick-up and delivery is available within a three-hour radius of the showroom. The dealership arranges collection of your vehicle, completes the service, and returns it to you. Learn more here.
What transportation options are available while my Mercedes-Benz is being serviced?
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Two options are available. A courtesy shuttle will drop you off and pick you up within a 30-mile radius. Uber rides within 30 miles are also available for service customers who need more flexibility in timing or destination. Please note Uber service is not available across state lines. Schedule your service appointment here.
Does Mercedes-Benz of Massapequa have loaner vehicles?
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Yes, loaner vehicles are available subject to availability. Ask about loaner availability when scheduling your appointment to confirm a vehicle is reserved for your visit. Schedule service here.
Financing and Trade-In
Can I apply for Mercedes-Benz financing online?
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Yes. The online finance application, Personalize Your Payment tool, and trade-in valuation calculator are all available through the Finance Center. Start your application here.
Does Mercedes-Benz of Massapequa accept trade-ins?
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Yes. A Vehicle Exchange Program is also in place for customers who purchased or leased from this dealership and are ready for their next vehicle. Value your trade here.
What is the Mercedes-Benz Certified Pre-Owned program?
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The Mercedes-Benz CPO program applies to vehicles that pass a rigorous inspection and meet strict age and mileage requirements. CPO vehicles carry an extended limited warranty backed by Mercedes-Benz, 24-hour roadside assistance, and trip interruption protection. See CPO Benefits and Warranty here.
Still have a question?
The team at Mercedes-Benz of Massapequa is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.
