How Do I Find a Mechanic I Can Trust?

March 22nd, 2016 by


When you look under the hood of your car, the assortment of parts can feel overwhelming. Many car owners don’t feel comfortable servicing their own cars, but they’re also not sure how to find a reliable mechanic they can trust. If you’re trying to find a mechanic you can trust with your Mercedes-Benz, the following tips can help.

Talk to Your Friends

Since pretty much everyone owns a car, that also means everyone has had experience with mechanics in your area. Ask your friends who they use to service their cars. If the same name comes up a few times, that’s usually a sign of good service. While marketing campaigns make it seem like every mechanic is the best, you know your friends will give you an honest opinion.

Research Online

Once you have a few names from your friends, go online and research what other people have to say about the mechanic. Websites such as Yelp, Angie’s List, and the Better Business Bureau can give you a pretty good idea on honest opinions from other customers. If you see one or two negative outlier comments, it’s a good idea to put those aside. Sometimes competitors or people who have personal issues will post fake comments online.

Don’t Wait Until You Need a Major Repair

Never wait until you have a major problem with your vehicle and you need to get a repair done right away. In the stress of the moment, you might end up choosing the closest mechanic instead of one you can trust. Instead, wait until you have a minor repair or you need regular maintenance completed. This way, you can compare mechanics, ask for estimates, and gather all the details about the work they’ll do to your vehicle.

Ask to See the Problem

If your mechanic identifies an issue with your car, ask him or her to show you the parts that need replaced. A trustworthy mechanic will have no issue showing you what’s wrong, and explaining how he or she will complete the repairs. Be cautious of a mechanic who makes any excuse about why you can’t see the broken or malfunctioning part of your car.

Ask to See Certifications

One reliable certification to look for is the National Institute of Automotive Service Excellence (ASE). To become ASE certified, mechanics have to have at least two years of experience and go through skills testing. However, ASE isn’t the only certification available. For example, mechanics at the Mercedes-Benz service center are all certified technicians who are factory trained and have passed strict manufacturer certification programs. With these standards, you know you’re getting technicians who can work with the latest equipment and follow all manufacturer guidelines and recommendations to repair your vehicle.

If you don’t feel comfortable making repairs and servicing your own vehicle, a trustworthy mechanic can do the job for you. From asking friends for recommendations to looking for certifications, these tips will help you find a mechanic who will get the job done right.

Posted in Car Tips, Service